Privacy Policy

1. Strict 18+ Age Restriction

SlipperyTalk is designed and intended exclusively for adults. You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account, purchase points, or communicate with companions.

We do not knowingly solicit or collect personal data from anyone under the age of 18. If we identify or receive verified notice that personal data belonging to a minor has been collected, we will immediately deactivate the account, prevent further access, and purge all associated personal records from our databases.

2. Categories of Data We Collect

We adhere to strict data minimization principles. We collect only the information necessary to authenticate your access, deliver companion interactions, and process financial transactions:

Account Credentials: An email address for authentication, account security, and recovery, paired with an encrypted password hash. You may choose any display name or pseudonym; we do not mandate or verify your real legal name for profile creation.

Conversational Text Messages: If you enable the “Save Chat History” setting, text prompts and companion outputs are retained in encrypted storage to maintain narrative memory across sessions. If you disable chat saving, conversational exchanges are ephemeral and discarded once the active session terminates.

Transient Voice Data: During real-time voice calls, your spoken audio stream is converted to text and synthesized back into spoken audio via low-latency processing pipelines. We do not record, store, sell, or archive raw audio recordings of your voice calls.

Transaction Records: Payment processing is managed via secure, third-party PCI-DSS-compliant payment aggregators. SlipperyTalk does not store raw credit card numbers, debit card details, or UPI credentials. We collect and store only transaction metadata (order IDs, currency, timestamp, purchase status, and point balances).

Technical Telemetry & Device Data: Standard diagnostic information automatically transmitted by your device, including IP address (used for approximate regional geolocation and anti-fraud checks), operating system version, browser type, and anonymous crash telemetry.

3. Purpose and Legal Basis for Processing

We process your digital personal data solely for specific, legitimate operational purposes:

AI Model Training Policy: We do not sell your personal chat transcripts to third-party data brokers. User chat logs are not utilized to train public, generalized foundation models without explicit notice and affirmative consent.

4. Data Fiduciary & Legal Entity Disclosure

The legal entity responsible for the collection and processing of personal data on SlipperyTalk, acting as the Data Fiduciary / Controller under applicable data protection laws, is:

Legal Entity Name: Nilesh Gaikwad (Sole Proprietorship)

Trade / Operational Name: SlipperyTalk

Statutory Registration: Registered under the Maharashtra Shops and Establishments (Regulation of Employment and Conditions of Service) Act

Jurisdiction: Pune, Maharashtra, India

5. Third-Party Processors & Sub-processors

To operate high-speed text generation, low-latency voice synthesis, and secure checkouts, we share data strictly on a need-to-know basis with vetted service providers:

Cloud Infrastructure: Cloud hosting providers with encrypted data centers.

AI & Speech Pipelines: Specialized inference vendors converting speech to text and rendering companion voices.

Payment Gateways: Regulated payment aggregators. Charges are billed under a generic descriptor on financial statements to safeguard user discretion.

Customer Support Systems: Email routing systems handling queries directed to our support channel.

6. Data Security and Safeguards

In compliance with reasonable security practices:

All communication between your client device and our servers is secured using Transport Layer Security (TLS 1.3).

Stored user account metadata and saved chat history are encrypted at rest using industry-standard AES-256 encryption.

Access to operational systems is restricted through role-based access control (RBAC) and mandatory two-factor authentication.

7. Data Retention & Deletion Policy

Saved Chat History: Retained until you manually clear individual chats, toggle off conversation history, or request full account termination.

Voice Audio: Processed strictly in-memory and discarded immediately upon completion of the voice response stream.

Account Records: Maintained for the lifetime of your active profile. Accounts dormant for over 24 consecutive months may be flagged for automatic pruning.

Financial & Statutory Logs: Invoices, purchase IDs, and dispute logs are retained for statutory periods in compliance with applicable tax and accounting requirements.

8. Your Legal Rights (Data Principal Rights)

Under applicable data protection frameworks, you hold clear rights regarding your personal information:

Right to Access Information: Request a summary of your personal data processed by us and the categories of service providers involved.

Right to Correction & Erasure: Update inaccurate account data or request the permanent erasure of your personal data from active storage.

Right to Withdraw Consent: Toggle off chat memory settings at any time or request termination of data processing.

Right of Grievance Redressal: Access clear, designated channels to resolve questions or complaints regarding data handling.

9. Grievance Redressal Mechanism & Officer

In accordance with Section 8(4) and Section 13 of the Digital Personal Data Protection Act, 2023 and the Information Technology Rules, our designated Grievance details are:

Designated Grievance: Respective team of SlipperyTalk

Physical Jurisdiction / Address: Pune, Maharashtra, India – 411001

Official Grievance Email: support@slipperytalk.com

Subject Line for Inquiries: Data Grievance / Privacy Request

Response Window: All formal notices will be acknowledged within 48 to 72 hours, with final resolution provided within the statutory timeframe mandated by law (or up to 30 days).

10. Updates to This Policy

We may periodically revise this Privacy Policy to reflect technical enhancements, architectural updates, or legislative changes. When significant updates occur, we will revise the “Last Updated” date at the top of this page and provide visible notice on the Platform. Continued use of SlipperyTalk following an update constitutes acceptance of the revised terms.